CPR coaching over the phone can save lives. A new model makes it easier for people who speak limited English

New research finds that a Los Angeles program to coach 911 callers through providing CPR improved care in cases where the caller had only limited English proficiency.

The study, published this month in JAMA Network Open, looked at the difference in outcomes for telecommunicator-assisted CPR before and after the Los Angeles Fire Department rolled out a new emergency dispatch system that streamlined the questions asked of a 911 caller. The results suggest a community-specific system like the one Los Angeles developed could better address the needs of culturally underserved populations, and also point to a need for more research on the challenges people with limited English proficiency face in accessing emergency care.

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CPR coaching over the phone can save lives. A new model makes it easier for people who speak limited English

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